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I have bought two car covers from Car Cover usa and both have started to fall apart within 6 mos of being outside. I have placed numerous calls and sent emails and there is NO CUSTOMER SERVICE DEPARTMENT. They advertise their warranty under false advertising because...
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Anonymous
Anonymous

CarCoverUSA covers have factory warranty's, responds to all calls & e-mails, This no name / no order # poster Is A Fraud !All products have factory warranty,thank you

1.3
I liked
  • Receiving product
I didn't like
  • Warranty deception
#1233062
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I ordered a dash cover for my 2018 chevy equinox. It arrived quickly but was clearly not made for my vehicle. It was next to impossible to contact them because when the find out you have a complaint, they just put you on hold and never answer and won't answer emails....
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Anonymous
Jim Gee

Confirmed customer order for wrong year, & than called the factory not the store that sold to them.

1.0
#1208766
Reply to reviews
returned item within 3 days of receipt in new condition. I paid for shipping! waited 45 days for my refund minus their BS re-stocking charge and received nothing. they have my money and the product and are sending threatening emails because I filed a dispute with...
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Anonymous
Paul L

Perfect fitting great price & fast delivery,Thank you ! CarCoverUSA.com

2.0
I didn't like
  • Zero refund zero communication threatening and rude
#1193679
Reply to reviews
Order dash mat for my vehicle came one day early, however, when my husband & i place in our vehicle it was clearly to big . It didnt' fit properly, to big. I did call the number as indicated on there web page, Mike returned call as much to call me stupid that i didn't...
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Anonymous
Anonymous

Not from this store, was ordered Amazon.

1.0
Product
I didn't like
  • Sucks
  • Poor customer service
  • Refund policy
#1177006
Reply to reviews
Car Cover Usa - CarCoverUSA
Car Cover Usa - CarCoverUSA
Hello I just wanted everyone to know I received my seat covers yesterday and are very very happy !!!, after reading a few of these reviews, I must say "FAKE NEWS" because mine are Perfect fitting, Great Looking made in USA truck seat covers, Exactly what I ordered and...
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Anonymous
anonymous

Just wait til your "fake news" stupid comment comes home to bite you and something goes wrong with your product. Car Cover USA DOES NOT stand behind ANY WARRANTY OR PRODUCT TH...

5.0
#1152947
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Car Cover Usa - Horrible and untruthful

I ordered a mask with registration info..it didnt fit so i PAID TO RETURN IT..THEY SAID IT WAS USED AND WONT REFUND..HOW CAN IT HAVE GREASE AMD HE USED.. SO THEY MADE ME PAY TO RETURN AD KEPT MONEY.. HORRIBLE!
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1130534
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Paid over 300$ for a form fitting outside cover for my Corvette, received something I could have gotten at Walmart fro 25 $, BAD BUSINESS!!!! And it took a month for it to arrive. Tried to contact the company by phone, impossible, the calls go straight to an answering...
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1.2
I didn't like
  • Sucks
#1126553
Reply to reviews
I purchased a dash cover for my 2017 CX-5 from carcoverusa after seeing photos of the cover on the same model SUV. The version in the photo fit perfectly. When received, the airbag flap was cut wrong and the cut around the instrument cluster was too big making it...
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2.1
I didn't like
  • Company
#1107586
Reply to reviews
Car Cover Usa - Custom Sunscreen does not fit
Car Cover Usa - Custom Sunscreen does not fit
Car Cover Usa - Custom Sunscreen does not fit
Car Cover Usa - Custom Sunscreen does not fit
Once I received my sunscreen I installed per the instructions I received from the company. Once it was installed I realized that it did not fit as advertised. When ordering from the company they sold me the product as custom fit, but it was no where near fitting...
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1.0
#1064484
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Ordered a Mosom Plus Custom car cover and it doesn't fit nor did it have a fleece lining as advertised. Tried to install, but when it is as tight as a guitar string trying to stretch it over the rear bumper, No. And the mirror pockets were so tight, it felt like the...
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Anonymous
Paul

Negative ghost rider, the part # is the correct part # as ordered. Your stuff DOES NOT fit and if you had half a brain you would know that the 2007 911 Turbo (997) cars had gr...

Anonymous
Anonymous

Coverking is well known in the Porsche community. Your cover was purchased through another company - CARID, and they may have ordered the wrong part number. Your credit card...

1.0
I didn't like
  • Poor customer service
#997689
Reply to reviews